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Informative Articles

A Case Of Coin Telemarketing Fraud: Here's What I Shoulda Done
One day back in 1985, I received an unexpected phone call at my office from a man named Gordon Carl (not his real name - but whose real name I'll never forget). The thing that initially struck me the most about the polished Mr. Carl was his heavy...

Five Things to Consider Before Implementing a Telecommuting Policy
Telecommuting, or working from a location other than an official jobsite, is a great way to boost employee morale, save money on office space, and help reduce automotive emissions. While there are many positive outcomes of telecommuting, there...

Generating Leads Through Telemarketing
Telemarketing is one of the most common ways that a business can generate leads. It is a versatile approach. Lead generation telemarketing can be inbound or outbound, meaning that systems use prerecorded messages and can dial either random...

Putting Positive Phrases Into Your Telephone Conversations
If you were on the customer end of a telephone conversation and were ready to place a large order, which of the following phrases would make you feel welcome? * I'm sorry. I didn't get that. * I can't understand what you're trying to...

The Work-At-Home Dream: Telecommuting vs. the Home Based Business
Working from home isn't just a passing fad; it's a growing trend that gets stronger each year. Unfortunately, many people only have a vague notion of "working at home"; they've been flooded with "get rich quick" and "be your own boss!" ads and just...

 
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Four Common Sense Tips for the Telephone Interview

Here’s a phone interview tip worth considering: smile. A smile is a magic thing, and in addition to being seen in person it can be felt from a distance. When doing a phone interview, don’t think that because the person on the other end of the phone can’t see you that smiling and other positive body gestures are not important. The best interview tip that anyone was ever given was to smile and make positive gestures. In fact, many people talk with their hands. If you do, consider a telephone head set to free your hands up.

Another tip that will be worth its weight in gold is to have a good quality telephone. It may seem silly to even mention it, but the better quality phone you use, the better your voice will sound. Years ago everyone rented his or her telephones from the local utility phone company. These days people own their own phones, and while many people use good quality phones, many use the ten and fifteen-dollar phones they’ve found in the local dollar store or discount mart. Those phones are fine for talking to your spouse perhaps, but for business use make a good business impression, and use a good phone. Add this tip to the mix as well: use a landline with a cord, and not a cell phone or cordless phone. Dead batteries, crackling sounds, bad cell sites, and weather interference can make you sound bad at the other end, and you may not even know it. When doing your phone interview you want to be clear and make a good impression. Take this tip to heart and use a good quality landline.

I once received a tip from a headhunter who specialized in finding people jobs. While it seemed like common sense, I realized that it was a tip of value, and recommend it to people to this day. Do your homework on the company


before your phone interview. Do a search on the Internet using Yahoo, Google, MSN, Dogpile or any of the major search engines. Look them up in an online database like Dun and Bradstreet or InfoUSA. If you don’t have easy access to these online tools, go to your local library and tell the reference librarian what you are doing. He or she will be glad to provide you with information sources that will help you seem knowledgeable when having your phone interview.

The last tip to keep in mind is to be yourself, and be comfortable. One of the best ways to be yourself, and maintain comfort during your phone interview is to practice the interview. Ask a friend to play the part of the boss. Call your friend on the phone and go through a mock interview, answering all of the questions that you think the interviewer is likely to ask. Mock trials help lawyers, and rehearsals help musicians. It only makes sense that a practice interview will help an interviewer. While it may seem silly, this is a phone interview tip you should take to heart.

About The Author

Heather Eagar

Are you guilty of sabotaging your own job search along with the opportunity to earn more money? Heather Eagar, a former professional resume writer and creator of ResumeLines.com, provides reviews of the top resume writing services (www.resumelines.com) that put you in charge of your career so you can get the job you deserve. Sign-up for your free Job Search Tips E-Course (www.resumelines.com/ecourse).

resources@resumelines.com