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Finding Hidden Telecom Savings on Customer Service Records (CSRs)
Every thorough telecom audit should include a careful study of the customer service records (CSRs) available through your Local Exchange Carrier. Routine analysis of your CSRs will undoubtedly result in thousands or even tens of thousands of dollars...
Generating Leads Through Telemarketing
Telemarketing is one of the most common ways that a business can
generate leads. It is a versatile approach. Lead generation
telemarketing can be inbound or outbound, meaning that systems
use prerecorded messages and can dial either random...
Telecom Audit Techniques: Observational and Personal Surveys
One of the most useful tools for helping you to conduct a successful audit of your telecommunications services is the "survey". Surveys come in two categories: 1)Observation Surveys 2) Surveys via Personal Interviews Each plays an important...
Telesales Success: Begin with the End in Mind
You may remember the following excerpt from Steven Covey's book 7 Habits of Highly Effective People: "Clients often ask me, 'how can we get our inside sales team to talk to more prospects?' Sure...threats, begging, yelling, low level torture,...
Want To Make Sales Fast?..Use The Telephone
If I were to ask you where the best place to make a sale was, you
would probably answer the Internet, right? You might be surprised
to hear that while the 'Net is still going strong, it's not
necessarily where you could be pulling the bulk of...
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ROMSOURCING ROMANIA SELECTS OPEN-TELECOM TO DELIVER E-CARE SERVICES
Live Chat And Email Answering Operators Available For UK
Worldwide August 26, 2004 -- Romsourcing is delighted to announce a new partnership with UK telecom services provider OpenTelecom.
OpenTelecom will provide support for distributing Romsourcing E-Care services to UK market.
Romsourcing as an offshore outsourcing provider offers successful rapid deployment of new and customized services such as BPO services, live chat services, email answering, customer response management and other online customer care services.
Romsourcing has the ability to transfer the contact and support needs for small and medium organisations, taking over responsibility from the staff - without disruption.
Romsourcing would like to introduce to the UK market the latest product available: WebHelper. It is a service consisting in live customer service representatives for websites visitors to chat with.
This representative it’s a high skilled individual trained for customer interaction. Can be trained for offering public informations and assistance for website visitors.
It is extremely useful for any online business, due to its powerful and dynamic
features that may cut costs of any company, boost sales and customer loyalty.
Romsourcing services are ideal for small, under-staffed businesses, individuals and non-profit organizations.
For further informations you can contact:
Alexandru Petrea
alexandru@romsourcing.com
Servit Consultanta SRL
17 Stirbei Voda Street
Bucharest, 010159
(4021) 314-8627
www.romsourcing.com
Company Name: Servit Consultanta SRL
Head Office: 17 Stirbei Voda Street, 4Th Floor, Ap. 11, Sector 1, 010159, Bucharest, Romania
Registered Head Office: 6 Parincia Street, Ap. 62, Sector 4, Bucharest, Romania
Phone & Fax: TEL: +4031-104-1444; FAX: +4021-314-8627
UK Phone: 0871-474-2919
URL / Email: http://www.romsourcing.com / contact@romsourcing.com
Motto: "Do what you do best and outsource the rest!"
Company Name: OpenTelecom International Ltd.
Head Office: 1st Floor, Grenaway, Fernleigh Road, Wadebridge, Cornwall PL27 7AY, United Kingdom
Phone & Fax: TEL: +44-(0)870-011-1740; FAX: +44-(0)870-080-2371
URL / Email: http://www.open-telecom.co.uk / sales@open-telecom.co.uk
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